B2B —Optimizing Mission Creation

for Brigad x Rosk

B2B —Optimizing Mission Creation

for Brigad x Rosk

B2B —Optimizing Mission Creation

for Brigad x Rosk

How to reduce mission creation time by 75% in emergency contexts?

ROLE

Sr Product Designer

DEVICE

Native Mobile App (iOS & Android) & Desktop

Context

Rosk is a platform connecting hospitality and catering professionals with establishments for short to medium-term shifts.

For Professionals: Access to flexible shifts and centralized schedule management.

For Establishments: Access to a pool of qualified, pre-validated talent with simplified administrative management.

The challenge

Establishments use a form to create shifts and describe their needs (role, equipment, description, tasks, etc.). Launched 6 months ago, they are observing usage patterns that need improvement.

Research — Insights & Quotes

Mission quality directly impacts professional acceptance rates. Better descriptions = more matches = faster coverage.

Pain Point
Mobility & Rush
Creating missions on mobile during peak hours is extremely challenging. Managers need to act fast but the interface slows them down.
— Laurent, Facility Manager
User Quote
Description Fatigue
Writing detailed descriptions for each mission is exhausting and time-consuming, especially when missions are similar.
— Pierre, Operations Manager
Pain Point
Redundant Selection
Having to select the same skills, schedules, and requirements repeatedly across similar missions creates unnecessary friction.
— Louisa & Geoffrey, Site Coordinators
Opportunity
Repetitive Schedules
Most missions follow recurring patterns. The system should remember and suggest these patterns automatically.
— Pierre, Operations Manager
Pain Point
Mobility & Rush
Creating missions on mobile during peak hours is extremely challenging. Managers need to act fast but the interface slows them down.
— Laurent, Facility Manager
User Quote
Description Fatigue
Writing detailed descriptions for each mission is exhausting and time-consuming, especially when missions are similar.
— Pierre, Operations Manager
Pain Point
Redundant Selection
Having to select the same skills, schedules, and requirements repeatedly across similar missions creates unnecessary friction.
— Louisa & Geoffrey, Site Coordinators
Opportunity
Repetitive Schedules
Most missions follow recurring patterns. The system should remember and suggest these patterns automatically.
— Pierre, Operations Manager
Pain Point
Mobility & Rush
Creating missions on mobile during peak hours is extremely challenging. Managers need to act fast but the interface slows them down.
— Laurent, Facility Manager
User Quote
Description Fatigue
Writing detailed descriptions for each mission is exhausting and time-consuming, especially when missions are similar.
— Pierre, Operations Manager
Pain Point
Redundant Selection
Having to select the same skills, schedules, and requirements repeatedly across similar missions creates unnecessary friction.
— Louisa & Geoffrey, Site Coordinators
Opportunity
Repetitive Schedules
Most missions follow recurring patterns. The system should remember and suggest these patterns automatically.
— Pierre, Operations Manager
Pain Point
Mobility & Rush
Creating missions on mobile during peak hours is extremely challenging. Managers need to act fast but the interface slows them down.
— Laurent, Facility Manager
User Quote
Description Fatigue
Writing detailed descriptions for each mission is exhausting and time-consuming, especially when missions are similar.
— Pierre, Operations Manager
Pain Point
Redundant Selection
Having to select the same skills, schedules, and requirements repeatedly across similar missions creates unnecessary friction.
— Louisa & Geoffrey, Site Coordinators
Opportunity
Repetitive Schedules
Most missions follow recurring patterns. The system should remember and suggest these patterns automatically.
— Pierre, Operations Manager

Pain Point

Mobility & Rush

Creating missions on mobile during peak hours is extremely challenging. Managers need to act fast but the interface slows them down.

— Laurent, Facility Manager

User Quote

Description Fatigue

Writing detailed descriptions for each mission is exhausting and time-consuming, especially when missions are similar.

— Pierre, Operations Manager

Pain Point

Redundant Selection

Having to select the same skills, schedules, and requirements repeatedly across similar missions creates unnecessary friction.

— Louisa & Geoffrey, Site Coordinators

Opportunity

Repetitive Schedules

Most missions follow recurring patterns. The system should remember and suggest these patterns automatically.

— Pierre, Operations Manager

Audit & Strategy

The analysis revealed that free text input and repetitive information were the main bottlenecks.

The Solution: Smart Templates

Reduced from 8 steps to 2 steps.

Using frequent and recent templates to maximize time savings.

Delivery & Handover — Specs

To ensure a seamless transition from design to development, I delivered a cross-platform solution (App Mobile & Desktop). This delivery went beyond static screens, providing developers with detailed component specifications, including anatomy, spacing, and property variants.

Interactions

I also documented complex interaction behaviors.

Edges Cases

I mapped out all edge cases (new user states, empty states, and error handling) to guarantee a robust and predictable user experience across every touchpoint.

Results & Impacts expected

-

75 %

Creation Time

+

22 %

Acceptance Rate Increase

Mail : lan.rajsavong@gmail.com

✴︎

Phone : +33 6 23 27 12 92

Mail : lan.rajsavong@gmail.com

Phone : +33 6 23 27 12 92

Mail : lan.rajsavong@gmail.com

✴︎

Phone : +33 6 23 27 12 92